Mobile Renewal Contribute Over 53% of Our Premium and Processing Fees- Upper West Regional NHIA Director Reveal

Abass Suleymana-Upper West Region NHIA Director

The Upper West Regional Director of the National Health Insurance Authority, Mr Abass Suleymana has revealed that the Mobile Membership Renewal Service and the generation of E-Receipts that were introduced by the authority late last year has contributed to over 50% of the premium and processing fees mobilised in the region.

Vice President Dr Mahamudu Bawumia in December 2018 launched the two technical innovations designed to make the National Health Insurance Scheme more accessible to its members and also improve the Scheme’s financial management.

The Mobile Membership Renewal Service and the generation of E-Receipts are also designed to streamline the activities of the NHIS and make it more efficient.

Mr. Abass Suleymana speaking to Journalist in Wa on Thursday 11th July, 2019 at the mid-year performance review meeting and media briefing praised high the two technical innovations introduced by the Scheme.

He said the Mobile Membership Renewal Service has reduced drastically the numbers of people queuing at their offices to renew their Insurance adding that the innovations has been generally embraced by the general public.

On the percentage of active members achieved, the region as at June 2019 achieved 89% of its target as compared to 82% in June 2018. The scheme also achieved its revenue target for the half year by 97 percent.

The regional director also revealed that the Scheme has covered about 54% of the region’s population and they are targeting the attainment of universal coverage where everybody in the region will have the NHIS card.

On claims payment, Mr Abass said the payment of claims has improved unlike the past. He said the authority has put in place quality assurance system and clinical audit to ensure that NHIS members gets quality service from the service providers.

Speaking on their challenges, the regional director said human resource is one of their biggest challenge. He said some of their facilities are under staffed. He urged the authority to relook at the distribution of staff across the regions.

The director said the authority is leaving no stone unturned to guaranteeing the financial sustainability of the scheme. This he said will be done through innovative efficiency measures such as digitizing membership registration and renewals, rolling out e-claims nationwide, intensify advocacy for additional funding sources to the scheme and strengthening quality assurance and financial auditing for improved accountability to the public.  


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